Motiva Expressions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (escapetodanang.com) or use our relocation concierge services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.
- Personal Data: Name, email address, phone number, and any other information you provide via our intake forms or during consultations.
- Financial Data: Payment information is collected and processed directly by our third-party payment processor (Stripe). We do not store your credit card numbers on our servers.
- Relocation Data: Information necessary to provide our concierge services, such as family composition, housing preferences, and timeline.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To facilitate and deliver our relocation concierge services to you.
- To process your payments and manage your account.
- To send you administrative information, such as appointment confirmations and service updates.
- To respond to your inquiries and offer support.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers (such as real estate agents, visa lawyers, or school administrators in Da Nang) strictly for the purpose of fulfilling the relocation services you have hired us to perform. These third parties are obligated to maintain the confidentiality of your information.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
5. Third-Party Websites
Our website may contain links to third-party websites and applications of interest. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Motiva Expressions LLC
Email: hello@escapetodanang.com